Terms and Conditions
These Terms and Conditions govern access to and use of the Richman Casino website, player accounts, games, payment services, bonuses and other available features. By creating an account, depositing funds or using the platform, you confirm that you have read, understood and accepted these terms.
If you do not agree with any part of these Terms and Conditions, you must stop using Richman Casino.
1. Eligibility and Age Requirements
You must be at least 18 years old, or meet the higher legal gambling age applicable in your jurisdiction, to register and use Richman Casino.
The platform may request identity documents or other information to confirm your age, identity and place of residence. Access to an account may be restricted until the requested verification has been completed.
You are responsible for confirming that online gambling is permitted under the laws that apply to you. Richman Casino does not accept responsibility for unlawful use of the platform.
2. Player Account Registration
To access real-money games, you must create a personal account and provide accurate registration information. The details submitted during registration must be complete, current and truthful.
Each player may hold only one account unless Richman Casino has expressly approved otherwise. Duplicate, shared, transferred or falsely registered accounts may be suspended or closed.
You must keep your login details secure and must not allow another person to use your account. Any activity completed through your account may be treated as authorised by you unless you promptly report suspected unauthorised access.
3. Identity and Security Checks
Richman Casino may carry out verification procedures before allowing deposits, withdrawals, bonus participation or continued use of the platform.
Verification may include requests for proof of identity, age, residential address, payment ownership or source of funds. Additional checks may be required where unusual, inconsistent or potentially unlawful activity is identified.
Failure to provide the requested information may result in delayed payments, restricted account access or account closure.
4. Permitted Use of the Website
You may use Richman Casino only for personal and lawful entertainment purposes.
You must not:
- use the website in breach of any applicable law or regulation;
- attempt to gain unauthorised access to the platform, another account or protected systems;
- interfere with the operation, security or availability of the website;
- use bots, scripts, automated tools or data-extraction software;
- exploit technical errors, delayed updates or game malfunctions;
- participate in fraud, collusion, money laundering or payment abuse;
- copy, reproduce or distribute website content without permission;
- sell, transfer, rent or share a player account.
Richman Casino may investigate suspected violations and take appropriate action, including cancelling affected transactions, withholding funds connected to prohibited activity or closing the account.
5. Deposits
Deposits must be made using a payment method registered in the account holder’s name. Third-party payments may be rejected and may trigger additional verification.
Available deposit methods, limits, processing times and charges may vary depending on location, currency and payment provider.
Richman Casino may add, remove or restrict payment options when necessary for operational, security or compliance reasons.
6. Withdrawals
Withdrawal requests are subject to account verification, payment checks and the applicable transaction limits.
Where possible, withdrawals may be returned through the same payment method used for deposits. An alternative method may be required when the original option does not support outgoing payments.
Processing times shown on the website are estimates. Delays may occur because of verification, payment-provider procedures, technical issues or regulatory checks.
Richman Casino may temporarily hold or reject a withdrawal where account information is incomplete, wagering activity is under review or prohibited conduct is suspected.
7. Bonuses and Promotional Offers
Bonuses, free spins, cashback and other promotions are governed by the specific conditions displayed with each offer.
Promotional terms may include eligibility criteria, minimum deposits, wagering requirements, maximum bets, restricted games, expiry periods and withdrawal limits.
By accepting a promotion, you agree to follow its individual rules. Where promotional terms differ from these general Terms and Conditions, the specific promotional rules will apply to that offer.
Richman Casino may refuse, cancel or remove a bonus where it has been claimed incorrectly, used in breach of its conditions or connected to duplicate accounts, coordinated play or other abuse.
8. Wagering Requirements
Bonus funds and winnings generated from promotional credit may be subject to wagering requirements before withdrawal becomes available.
Different games may contribute at different rates toward wagering. Bets placed above the permitted maximum or on excluded games may not count and may lead to cancellation of the bonus and related winnings.
Players are responsible for reviewing the relevant promotional conditions before placing bets with bonus funds.
9. Games and Results
Every game is governed by its individual rules, paytable and technical configuration. These details should be reviewed before participation.
Where a game-specific rule conflicts with a general provision of these Terms and Conditions, the game-specific rule will apply to that game.
Results recorded by the Richman Casino system or the relevant game provider will normally be treated as final, except where a confirmed technical fault or calculation error has occurred.
10. Technical Errors and Malfunctions
Richman Casino does not guarantee uninterrupted access to the website or games. Temporary outages may occur because of maintenance, network failures, software errors or circumstances outside the platform’s control.
Where a malfunction, incorrect payout, display error or technical fault affects a game or transaction, Richman Casino may correct the affected balance and void wagers or winnings produced by the error.
Players must not knowingly take advantage of a technical issue. Any suspected error should be reported without delay.
11. Responsible Gambling
Richman Casino provides gambling services for adult entertainment. Gambling should not be treated as a source of income or a way to recover financial losses.
Players should set personal spending and time limits, avoid chasing losses and use only funds they can afford to lose.
Account-control tools may include deposit limits, session reminders, cooling-off periods and self-exclusion. Once a restriction has been applied, it may remain active for the selected period and cannot always be removed immediately.
Players experiencing difficulty controlling their gambling should stop playing and seek assistance from an independent support organisation.
12. Suspension and Account Closure
Richman Casino may suspend, restrict or close an account where there is a reasonable belief that:
- these Terms and Conditions have been breached;
- false or misleading information has been supplied;
- the account is being used by another person;
- fraudulent, unlawful or abusive activity has occurred;
- verification requirements have not been completed;
- continued access may create a legal, security or responsible gambling risk.
Where permitted, legitimate remaining funds may be returned after outstanding checks, obligations and deductions have been completed.
13. Player-Initiated Account Closure
You may request closure of your account at any time. Before the account is closed, pending withdrawals, open bets and verification requirements may need to be resolved.
Closing an account does not automatically remove obligations created before closure. Self-exclusion requests are handled separately from standard account closure and may involve additional restrictions.
14. Intellectual Property
Website content, branding, graphics, software, text, game materials and platform features may be protected by copyright, trademark and other intellectual property rights.
You may not reproduce, modify, publish, distribute, sell or commercially exploit such content without prior permission from the relevant rights holder.
15. Limitation of Liability
Richman Casino will not be responsible for indirect, incidental or consequential losses resulting from website use, interrupted access, payment-provider delays, device failure or circumstances outside its reasonable control.
Nothing in these Terms and Conditions excludes liability that cannot lawfully be excluded under applicable law.
16. Complaints and Disputes
Players should first submit any complaint through the available customer support channel and provide all relevant account, game or transaction details.
Richman Casino will review the available records and may request additional information before issuing a decision.
Any unresolved dispute may be handled in accordance with the applicable laws and dispute procedures of Curaçao, subject to any mandatory rights available under the player’s local law.
17. Governing Law
These Terms and Conditions are governed by the laws of Curaçao, unless another law must apply because of mandatory legal requirements.
Any legal proceedings connected with the use of Richman Casino will be handled by the competent jurisdiction determined under applicable law.
18. Force Majeure
Richman Casino will not be liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil unrest, power failures, internet disruption, government action, regulatory restrictions or failures involving third-party providers.
19. Changes to These Terms
Richman Casino may revise these Terms and Conditions when required because of legal, regulatory, security, technical or operational changes.
The updated version will be published on the website. Continued use of the platform after a revised version takes effect constitutes acceptance of the updated terms.
20. Governing Language
The English version of these Terms and Conditions is the governing version. Any translation is provided for convenience only.
If there is a difference between the English text and a translated version, the English version will prevail unless applicable law requires otherwise.
21. Entire Agreement
These Terms and Conditions, together with the Privacy Policy, Responsible Gambling Policy, bonus rules and game-specific conditions, form the complete agreement governing your use of Richman Casino.
22. Acceptance of Terms
By registering an account, depositing funds, placing a wager or continuing to use Richman Casino, you confirm that you understand and accept these Terms and Conditions.
Participation is restricted to adults aged 18 and over. Always gamble responsibly and only with money you can afford to lose.